Privacy

How Process Lab works today

Each line in the list below says how Process Lab works today. Each is a product decision and is marked as one. None of it is the final legal text.

• Product decisionAn account holds your name and your email address, the processes you map with a record of the changes to them, the links you share, the names you give your systems, your questions to the coach with its answers, and a count of your use.
• Product decisionA guest who opens an edit link gives a first name only, with no account and no email address.
• Product decisionA guest who joins a session gives a first name, which is removed 90 days after the session ends (a session nobody ends is ended after 7 days without a change); from then on their seat, their changes and their questions to the coach are shown as by a guest.
• Product decisionWhen you ask the coach, your message, up to eight earlier messages between you and the coach, and the process you ask about, its name, trigger, steps and figures, go to our AI providers, which are Anthropic, OpenAI and Amazon Bedrock.
• Product decisionEmail addresses are masked before anything is sent to them.
• Product decisionSo do not put names, prices or personal data in a process you ask the coach about.
• Product decisionProcesses are kept until their owner deletes them.

Deleting your account

Deleting your account from inside the app is not built yet. Until it is, write to support@sivuno.com and we delete the account and everything in it.